A video of an argument at a Taco Bell is going viral after employees at the restaurant refused to serve a customer because she didnâ€™t speak Spanish.
The incident took place Wednesday when Alexandria Montgomery arrived at a Hialeah, Fla. Taco Bell and ordered food in English.
The Spanish speaking employeeÂ allegedlyÂ refused to give Montgomery food because she wouldnâ€™t order in Spanish.
In the video, Alexandria can be heard asking the employee, â€œDo you have a manager here?â€
Apparently able to understand English this time, the employee responded in Spanish, saying, â€œShe is in her house sleeping.â€
Trying to get rid of the customer, the employee said, â€œHoney, I have a car behind you,â€ and shut the window.
When Montgomery asked if any of the other employees speak English the employee answered â€œnoâ€ and added, â€œthis is Hialeah,â€ which isÂ 96% Hispanic, the highest percentage in the country.
Other employees began to crowd the drive-thru window but didnâ€™t help the couple either.
Before leaving, Montgomery asked for the employeeâ€™s name and, once again understanding English, she replied, â€œLuisa.â€
Taco Bell Corp. released a statement, reading, â€œWe have worked quickly to resolve with the customer to ensure this doesnâ€™t happen again.â€
Montgomery updated her Facebook post, claiming, â€œLuisa was fired today. Luisa isnâ€™t even her real name lol. She was the general manager on that shift.â€
In a final statement, Taco Bell declared: â€œThis individual no longer works for the brand.â€